Samsung announced one of the most iconic smartphones in the company history back in February and was the first to show off a foldable smartphone. The company has managed to produce the smartphone at a scale and is now ready to be sold in various regions, Huawei showed off their version of a foldable smartphone as well that also touted a unique and exciting design.
Samsung has already started to send out review devices to journalists and there have been numerous reports about the $2000 dollar smartphone breaking after a single day of use. The Galaxy Fold has been suffering a broken screen sometimes due to user error or due to low durability.
The first report comes from Dieter Bohn at The Verge where he had a piece of debris under the Galaxy Fold display. It was pressing up against the back of the display and caused a bump in the OLED panel. The debris managed to press against the display enough to break it and killed some vertical and horizontal rows of pixels.
© Twitter/Steve Kovach
For Steve Kovach of CNBC, the device's display broke right along the fold crease and the pixels in the folding area were dead. This kind of confirmed that the crease in the middle may cause an issue as the display broke right along the crease.
The Galaxy Fold also comes with a layer on the display that resembles some sort of protective glass. The layer is not supposed to be removed; however, some of the reviewers were not known of the case. Mark Gurman from Bloomberg removed the layer of the display file saying, The phone comes with this protective layer/film. Samsung says you are not supposed to remove it. I removed it, not knowing you're not supposed to (consumers won't know either). It appeared removable in the left corner, so I took it off. I believe this contributed to the problem." The removal of the film totally killed the smartphone as the left half of the display died.
YouTuber Marques Brownlee also peeled off the protective layer and said "the display spazzed and blacked out. Started over with a replacement.”
After one day of use... pic.twitter.com/VjDlJI45C9— Steve Kovach (@stevekovach) April 17, 2019
Folding smartphones is a brand new concept for smartphones and it is bound to see some hiccups before becoming mainstream. Samsung is the only company right now that has managed to make foldable smartphones real then masses. The Galaxy Fold is definitely for first-generation early adopters as we will see some improvements in design in the near future. As of now, Galaxy Fold is already sold out when it comes to pre-orders and has "overwhelming demand”.